Smarter chat interactions with AI Draft

Provide lightning-fast support across conversations using perfectly tailored drafts:

• AI Draft automatically reads contact intent and suggests intelligent replies.
• Strictly follows your established business rules and automation logic.
• Easily toggled on or off per user right from the Livechat sidebar.
• Improves agent efficiency while keeping you in total control.

Build beautiful emails effortlessly — no code needed.

Upgrade your email marketing with our fully reimagined drag-and-drop experience:

• Intuitive drag-and-drop building blocks (Columns, Images, Buttons, HTML).
• Robust library of pre-made templates and styles.
• Built-in merge tags for powerful personalization.
• Seamlessly integrates directly into your automation flows.

Highlighted Updates:

• AI Draft — Smart Suggestions
• Email Builder V2