Channel Automation Logo
Channel Automation
Engineering Update
May 4, 2026 - May 11, 2026
01
Email BuilderDesign Studio overhaul

Email creation is now safer, faster, and more predictable.

A dedicated Design Studio brings sample templates, workspace branding, and reliable mobile rendering into one trusted workflow.

  • Sample templates help teams start polished campaigns in minutes.
  • Workspace branding keeps emails aligned with each customer's identity.
  • Safer unsubscribe placeholder handling protects compliance-critical sends.
  • Preview, test, and workflow sends now share the same mobile rendering path.
Design Studio Email Builder
02
AI AgentsPer-day operational hours

AI schedules now match the way teams actually work.

The Operational Hours card is now a 7-row grid with separate toggles, start times, and end times per weekday.

  • Weekdays can run standard business hours while Saturday runs shorter.
  • Sunday or any off-day can be disabled cleanly.
  • A copy helper levels the first active day's schedule across other active days.
  • Existing setups migrate on save without changing current behavior unexpectedly.
AI Agents Operational Hours
03
Workflow BuilderJavaScript runtime preview

Workflows can now safely experiment with custom JavaScript.

An experimental action lets builders write JavaScript, test it against a live contact, and map saved outputs into later steps.

  • Safer field picking reduces broken mappings.
  • Runtime retries and error logs make failures diagnosable.
  • Saved outputs can power routing, assignment, and personalization downstream.
  • Searchable explainer docs help non-developers understand the action.
Workflow JavaScript Runtime Preview
04
MessagingSMS credit alerts

Outbound texting should not fail silently.

A new workspace toggle alerts members when SMS credits are low enough to risk blocked campaign sends.

  • Teams get a warning before a large blast starts failing mid-run.
  • Members can top up before outbound campaigns are blocked.
  • Solar, roofing, and pool campaigns get a safety net for high-volume sends.
  • The alert is workspace-scoped so the right team sees the issue in time.
SMS Credit Alerts
05
May 4, 2026 - May 11, 2026Weekly Feature Recap
49
Total Updates
25
Features
8
Bug Fixes
16
Other

Highlighted Updates:

  • Design Studio makes email creation safer and more consistent.
  • AI Agents now support per-day operational hours.
  • Workflow Builder gets an experimental JavaScript runtime.
  • SMS Credit Alerts warn teams before outbound sends are blocked.
Questions?
We'll stick around for 5 minutes.
05:00